Privacy Policy

Last updated: 24 July 2026

About this policy

This Privacy Policy applies to CarWindowTinting.ae, operated by CarWindowTinting.ae, Al Quoz Industrial Area 3, Dubai, United Arab Emirates. It covers how we collect, use, store, and protect personal information you share with us when you enquire about or book our car window tinting services.

By contacting us, using our website, or engaging with us on WhatsApp, phone, or email, you acknowledge the practices described in this policy.

What data we collect

We only collect information that is reasonably necessary to respond to your enquiry or provide our services. This may include:

• Name — so we can address you and personalise communication.
• Phone number — to call or message you with quotes, confirmations, or follow-ups.
• Vehicle details — make, model, and year, so we can provide an accurate tint quote for your car.
• Messages and notes — the content of enquiries, instructions, or preferences you share with us via contact forms, WhatsApp, phone calls, or email.
• Email address — if you contact us by email or provide one during your enquiry.

We do not knowingly collect sensitive personal information (such as financial data or government ID numbers) through our standard service channels.

How we collect your information

We collect information through the following channels:

• Our website contact and quote forms
• WhatsApp messages sent to our business number
• Phone calls to or from our team
• Emails sent to info@carwindowtinting.ae
• Walk-in visits or in-person conversations at our workshop

How we use your information

Your information is used solely to:

• Respond to your enquiry or question promptly
• Prepare and send you a quote for tinting services
• Schedule or confirm a service appointment
• Follow up on a booking or ongoing service
• Provide aftercare guidance following a completed installation

We do not use your data for unsolicited marketing, and we do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

Third parties and platforms

When you contact us through certain platforms, those platforms' own privacy policies also apply:

• WhatsApp — messages sent via WhatsApp are subject to Meta's privacy policy. We use WhatsApp Business for enquiries and customer communication.
• Google Analytics (GA4) — our website may use Google Analytics 4 to collect anonymised, aggregated data about how visitors use our site (pages visited, session duration, device type). This data does not personally identify you. You can opt out via your browser's cookie settings or Google's opt-out tools.
• Email providers — emails are transmitted through standard email infrastructure and subject to the relevant provider's policies.

We do not share your personal data with any other third party unless required by law or with your explicit consent.

Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience and to collect anonymised analytics. These do not identify you personally. You can control cookies through your browser settings at any time. Refusing cookies may affect some website functionality.

How long we keep your data

We retain your personal information only for as long as is reasonably necessary to fulfil the purpose for which it was collected — typically the duration of your enquiry, booking, and any follow-up period. We do not maintain long-term databases of customer records beyond operational need.

Your rights

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct any inaccurate information.
• Deletion — request that we delete your personal data, where we are not legally required to retain it.
• Objection — ask us to stop using your data for a particular purpose.

To exercise any of these rights, please contact us using the details below. We will respond as promptly as reasonably possible.

Security

We take reasonable precautions to protect your information from unauthorised access, disclosure, or loss. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.